Frequently Asked Questions
Everything you need to know about our premium ceiling and wall solutions.
How can I track my order for Armstrong ceiling tiles?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return policy for home renovation products?
We accept returns on unopened, full cartons of standard stock items within 30 days of delivery. Please note that custom-made or special-order items are non-returnable.
Do you offer international shipping for your architectural products?
Currently, we ship directly to residential and commercial addresses within the United States and Canada. For other international inquiries, please contact our global distribution partners.
Are Armstrong World Industries products covered by a warranty?
Yes, most of our ceiling systems and wall panels come with a limited manufacturer's warranty ranging from 10 to 30 years, covering sagging, mold, and mildew resistance.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I request product samples before placing a bulk order?
Absolutely. You can order small samples of our ceiling tiles and wall planks directly through our product pages to ensure the texture and color match your home's aesthetic.